Return Policy

Coffee Product Return Policy

1. Returns Eligibility:

  • We accept returns of coffee products within 30 days of purchase.
  • To be eligible for a return, the coffee product must be unused, in its original packaging, and in the same condition as received.

2. Non-Returnable Items:

  • Opened or Used Coffee: Due to health and safety reasons, we cannot accept returns of opened or used coffee products.
  • Gift Cards: Gift cards are non-returnable and non-refundable.

3. Refund Process:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

4. Return Shipping:

  • Customers are responsible for paying return shipping costs.
  • Shipping costs are non-refundable.

5. How to Initiate a Return:

6. Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue promptly.

7. Exchanges:

  • We do not offer exchanges at this time. You may return your item for a refund and place a new order for the desired item.

8. Contact Us:

Note: This return policy applies to online purchases made directly through our website. If you purchased our products from a retail store or another online platform, please refer to their return policies.