Shipping Policy

 

Coffee Product Shipping Policy

1. Shipping Methods and Times:

  • We offer shipping via National Couriers.
  • Orders are typically processed and shipped within 2-3 business days of receiving payment.
  • Estimated delivery times vary depending on the destination and chosen shipping method.

2. Shipping Rates:

  • Shipping rates are calculated based on the weight of the order and the destination address.
  • Customers can view the shipping cost during checkout before confirming their order.

3. Free Shipping:

  • We offer free standard shipping on orders over $150 within Canada.

4. International Shipping:

  • We ship internationally to select countries. International shipping rates and delivery times vary based on the destination.
  • Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations.

5. Order Tracking:

  • Once your order has shipped, you will receive a shipping confirmation email with tracking information.
  • Customers can track their order using the provided tracking number through our website or the carrier's website.

6. Shipping Restrictions:

  • We cannot ship to P.O. boxes. Please provide a physical address for delivery.

7. Delivery Issues:

  • If your order is delayed or lost in transit, please contact us immediately so we can assist you in locating your package or arranging a replacement if necessary.

8. Delivery Confirmation:

  • A signature may be required upon delivery for orders over a certain value or at our discretion.

9. Contact Us:

Note: Shipping policies may be subject to change without prior notice. Please check our website for the most current information regarding shipping options and policies.